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INDEi re-certified for ISO 9001 : 2015

INDEi re-certified for ISO 9001 : 2015

08th Jun 2018

We have recently renewed our ISO 9001 certification and can proudly announce that we now comply with the latest version of the Quality Management Standard, ISO 9001: 2015.

The ISO 9001 Quality Management System Standard is a business improvement tool designed to help organisations continually monitor and manage quality across the whole business, while identifying areas for improvement.

ISO 9001:2015 is the latest version of the ISO 9001 standard and is the world’s most widely recognised quality management standard outlining ways to achieve and benchmark consistent performance and service. The 2015 version encourages a process approach with a risk-based thinking and strives to give additional momentum to the continuous and systematic improvement of processes within organisations.

To achieve the new certification, the existing manual, processes and procedures needed to be updated to ensure they were compliant with the adapted requirements of this Standard. This meant increasing the company’s focus on risk-based thinking, putting more emphasis on leadership engagement and addressing risks/opportunities in a structured manner.

James Bayliss (Operations Manager) who performed the upgrade commented: “It is clear that we (INDEi) are a quality-focused business. Having already been following the guidance of ISO 9001 since 2001, with the relevant changes now in place, we will find that this focus only improves and along with it our customers’ satisfaction.”

“INDEi is now in a better position to identify and act on any risks to their business and opportunities for change.”

If you would like to check the validity of our certification or find out more about the ISO 9001 principles we follow please get in touch today, we would be delighted to speak with you.